US, US Territories, Alaska, and Hawaii Orders: 

All continental US packages are shipped by our chosen carriers, UPS and USPS. Priority Mail (2-3 Business Days) and Priority Mail Express (1-2 Business Days) are shipped via USPS. For Next Day Air it is shipped via UPS. Note, Next Day Shipping Service requires a signature for release. Standard shipping options are delivered by USPS. 

Subtle Lashes is not responsible for delivery delays due to weather, mishandling by the carrier, undeliverable addresses, or incorrect contact information for all shipments including Priority and Express shipping options. If you are concerned that your package may be lost or damaged please contact subtlelashesofficial@gmail.com within 7 days from the last scanned date. All issues must be resolved within 14 business days of original contact.

Undeliverable addresses include: incorrect/insufficient address, missing P.O. box numbers, refused, or return to sender. Subtle Lashes is not liable for any stolen, lost, or damaged packages; and any return packages due to incomplete addresses, undeliverable addresses, or return to sender. Subtle Lashes has the right to charge an additional fee for any reshipment regarding lost packages or packages returned back to the fulfillment facility.

International Orders:

All international standard and priority chosen shipping options are shipped by UPS and are delivered by the destination's local postal service. Subtle Lashes is not responsible for delivery delays due to weather, mishandling by carrier, undeliverable addresses, or incorrect contact information for all shipments including Express shipping options. If you are concerned your package is lost or damaged please contact subtlelashesofficial@gmail.com within 15 days from the last scanned date. 

Promotions:

Subtle Lashes occasionally offers special promotions. To take advantage of these promotions please enter the promotional code during checkout. If the offer is valid, it will automatically be applied to your cart. Only one promotional code may be used per online order and does not apply to certain products, gifts or sets. In addition, only one promotional gift is offered per order. Please read the details associated with each promotional code carefully for valid offer period and restrictions.